“My job was to make everyone understand that the impossible was possible. That’s the difference between leadership and management,” reads the back cover of Alex Ferguson’s new book, Leading. By Fiona Hewitt.
If more and more companies are responding to the siren song of experimentation, doing it right may well become an important building block in gaining competitive advantage. By Suvi Nenonen and Kaj Storbacka.
As technology provides consumers with new, smarter options, there’s been a seismic shift in the banking industry. Where previously the focus was on customer acquisition and the sale of products, today it’s about putting the customer at the centre of all banking transactions. By Patricia Moore.
Meet the three finalists in the IMNZ/Eagle Technology Young Executive of the Year Award 2015. They are Taryn Hamilton, the consumer general manager at M2 NZ; Daniel Warsaw, the general manager, business and partnerships at Wellington Zoo and Craig West the general manager – northern region at Downer NZ.
Instead of an uncomfortable, formal meeting once, twice or three times a year, the expectation is that manager and employee will meet informally and frequently throughout the year to discuss how things are going, says Christine Whelan.
We have only seen the first waves of digitalisation, and the next waves will be based on the less evident, but more fundamental, implications of digitalisation. Is your organisation ready? By Suvi Nenonen and Kaj Storbacka.