CASE STUDY: Cooperating Foodstuffs Style – Striking a balance
Foodstuffs is the biggest player in the New Zealand grocery market, enjoying dominant market share and seeing off challenges from the Australian-owned Progressive Enterprises group. But as Robert Smith discovers, when you are a cooperative and the members of the board are also the owners of your stores, what goes on at the highest level of the company is often defined by what is occurring on the shop floor.