Contents

COVER STORY
NZ’s most reputable organisations
Why good leaders matter
Air New Zealand is this year’s Hay Group/NZ Management magazine Most Reputable Organisation. Our research says senior leadership is key. So what, exactly, underpins good name? Ruth Le Pla investigates.

FEATURES
Stories of NZ Enterprise Success
No going back: Retailing in the age of difference
Debt-averse, bargain-minded and technology-driven, consumers are laying down some new rules for retailers. Those who respond in kind can still stuff their tills with dollars. By Nick Grant.

Work & Life Awards: Building better bonds
Smart organisations tap in to the energies, interests and abilities of each and every member of their workforce. Rosemary Williams showcases the winners of this year’s ANZ New Zealand & EEO Trust Work & Life Awards.

OPINION
POLITICS: Watery grave for collaboration? Colin James
ECONOMICS: Jobs for the statisticians? Bob Edlin
LEADERSHIP: Squandering time at the tiller Reg Birchfield
THOUGHT LEADER: Why managers must be futurists – Stephen Millett
BOOKCASE: There is an I in team; Management in 10 words Ruth Le Pla, Reg Birchfield

ADVICE
EXECUTIVE HEALTH: The plain truth about packaging – Peter Tynan

Conferences: meeting of minds
The best conferences and conventions now pack an even more powerful punch as they align themselves to the new demands of business. By Vivienne McLean.

EDITOR’S LETTER
INBOX: News and views
FOCUS: Dame Anne Salmond’s Inaugural Reeves Lecture
AS I SEE IT: Kapu Waretini
MANAGERS ABROAD: Carolyn Smith
NZIM: Signposts to the future Reg Birchfield
EXECS ON THE MOVE
EXECUTIVE DEVELOPMENT

The Director

Boards blasé about corruption
Directors don’t think fraud and corruption is much of problem in corporate New Zealand. Retiring Serious Fraud Office chief executive Adam Feeley thinks otherwise. He talked to Reg Birchfield about the consequences of governance complacency.

Recruiting at the top

Four Pillars rebuilt

Why boards must innovate

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