Alison Paterson – Grande dame of governance
Tough decisions and effective teamwork with senior management are core tenets of Alison Paterson’s thinking. Reg Birchfield talks with the Deloitte/Management magazine Top 200 QBE Chairperson of the Year.

Lands of contrast
Iain McCormick compares corporate governance in New Zealand and Hong Kong.

Governance groupthink
Could your board be at risk of capture? Karen Martyn details the warning signs and consequences.

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First national survey on customer aggression

Charitable trust ShopCare, which is funded by ACC, has launched New Zealand’s first cross-sector survey into customer violence and aggressive behaviour, to understand how it is affecting workers across the

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