September
7 Project Procurement Management. Wellington. Project Plus.
8-9″ target=”_blank”>www.brightstar.co.nz
8-9 How to Integrate Information Systems and Business Strategies. Auckland. University of Auckland Short Courses.
13-14″ target=”_blank”>www.iod.org.nz
13-14 Complexity Management. Auckland. University of Auckland Short Courses.
14-15″ target=”_blank”>www.shortcourses.ac.nz
14-15 Business Process Management. NZIM Northern.
www.projectplusgroup.
15-16 Mental Toughness. Auckland. University of Auckland Short Courses.
15-17″ target=”_blank”>www.nzimcentral.co.nz
15-17 Introduction to Management. Christchurch. NZIM Southern.
20-21″ target=”_blank”>www.shortcourses.ac.nz
20-21 Interview Skills. Auckland. University of Auckland Short Courses.
20-22″ target=”_blank”>www.shortcourses.ac.nz
20-22 Team Leader – Building Effective Teams. Christchurch. NZIM Southern.
22″ target=”_blank”>www.iod.org.nz
22 (starts) Diploma in Project Management. NZIM Northern.
22-23″ target=”_blank”>www.shortcourses.ac.nz
22-23 Coaching and Mentoring. Auckland. University of Auckland Short Courses.
27-28″ target=”_blank”>www.nzimnorthern.co.nz
27-28 Introduction to Management. NZIM Central.
27-29″ target=”_blank”>www.shortcourses.ac.nz
27-29 Team Leader Skills – Operational Leadership. NZIM Central.
28-29″ target=”_blank”>www.iod.org.nz
28-29 Conflict Management.
NZIM Northern.
29-30″ target=”_blank”>www.shortcourses.ac.nz
29-30 Management for Experienced Managers. Auckland. University of Auckland Short Courses.
October
2-9″ target=”_blank”>www.shortcourses.ac.nz
October
2-9 Management Development Programme. NZIM Northern.
6″ target=”_blank”>www.shortcourses.ac.nz
6 Governance in Practice. Invercargill. NZIM Southern.
6-7″ target=”_blank”>www.shortcourses.ac.nz
6-7 The Leadership Challenge. Auckland. University of Auckland Short Courses. www.management.co.nz

New national study reveals customer aggression is now a workplace reality
Shouting, swearing and threats are now common for workers who deal with customers, and 91 percent of workers experienced customer aggression in the past year, according to the ShopCare Customer Aggression Survey, the first national cross-sector study undertaken in New Zealand.









