Changing workforce demographics means many organisations need older workers more than ever, say management lecturer Professor Peter Cappelli and HR expert William Novelli.
The pair say older workers transfer knowledge between generations, transmit your company’s values to new hires, make excellent mentors for younger employees, and provide “just in time” workforce for special projects.
Yet more of these workers are reporting to people younger than they are, say the pair.
“This presents unfamiliar challenges that if ignored can prevent you from attracting, retaining, and engaging older employees,” the pair say in their new book, Managing the Older Worker.
In it Novelli explains how companies and younger managers can maximise the value provided by older workers.
The key is recognising that boomers’ needs differ from younger generations and adapting your management practices accordingly.
The pair draw on research in management, psychology, and other disciplines as they suggest that managing older workers will enrich your workforce.
More Kiwis changed roles than got a pay rise in latest quarter
Management Editorial Team
July 21, 2026
Close to one in 10 New Zealand employees changed roles inside their own company in the past three months, but pay across the market barely moved, new data shows.
