Business managers keen to accelerate performance and sharpen their competitive edge have crash-course opportunity to learn from the world’s best. Preceding the NZ Organisation for Quality (NZOQ) ‘learn-share-grow’ quality conference in Queenstown will be an intensive two-day workshop on competitive benchmarking.
The special workshop ‘How to Implement Benchmarking Well for Competitive Advantage and Excellent Customer Service’ will run 20-21 October in association with the NZOQ and learn-share-grow 2008 which runs 22-24 October.
“Benchmarking is not just about comparing performance results – it is about closing performance gaps,” says NZOQ development director Michael Voss. “This workshop will attract professionals keen to ramp up their organisation’s practices, enhance customer service and improve competitive advantage. Participants will learn what to do and what not to do via real-life case studies and interactive simulations.”
With the conference speaker programme now confirmed (available at www.nzoq.org.nz) he says interest is heating up with number of registrations coming in from delegates in the Asia Pacific region and beyond.
“The combined workshop and conference is high-value opportunity for people to learn how they can maximise business performance while networking with like-minded others,” says Voss.
As CarboNZero certified event, organisers and delegates of the NZOQ ‘learn share grow’ conference will be encouraged to minimise their carbon footprint by reducing, reusing and recycling as much as possible. For example, USBs donated by Resene will be provided to delegates with conference data pre-installed to save on printed material. Presentations, communications and other documentation will be emailed or accessible online instead of being printed and posted. Other programme documentation will be printed on recycled paper.
To register online for the workshop and learn-share-grow 2008, visit www.nzoq.org.nz
