Kent has tried to rejuvenate an inward-looking, “arrogant” corporate culture and has reinvested cost-cutting dividends in brand development. In an edited interview with HBR’s editor in chief, Adi Ignatius, he talks about the company’s sustainability initiatives, the value of having 33 million Facebook fans, and why an executive should never have dinner alone.

 

 

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Accor Announces Key Leadership Appointment

Accor has announced the appointment of Rob McIntyre (pictured) as vice president operations for New Zealand & Fiji.  The company says he brings deep operational expertise and a strong understanding of

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