Top executives need feedback – here’s how to get it

Robert S. Kaplan, a professor of management practice at Harvard Business School, encourages senior executives to seek coaching from subordinates. By doing this they build better relationships with subordinates and broader culture of coaching and learning can take root in an organisation. Employees at various levels also become more motivated to give upward feedback when they see that it has direct and positive influence on both senior-leader behaviour and company actions.

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