Ngāi Tahu Tourism wins prestigious award

Ngāi Tahu Tourism has won the Auckland International Airport Award for Excellence in Tourism at the HSBC China Business Awards.

Organised by the New Zealand China Trade Association, the HSBC China Business Awards are held every two years to recognise businesses that are conducting successful Chinese trade.

“Ngāi Tahu Tourism takes great pride in warmly welcoming guests to its experiences. Winning this award is a testament to the manaakitanga (hospitality) of every person at Ngāi Tahu Tourism, in delivering top quality experiences to our Chinese visitors,” said Quinton Hall, Ngāi Tahu Tourism chief executive in a media release.

“Manaakitanga is the core value that drives the way we do business and that is more than just being an excellent host, it’s also about establishing the responsibilities of the host and implies guardianship of the manuhiri (visitors), whenua (land), taonga (treasures), and tangata (the people).

Hall says it is remarkable that of the 295,000 Chinese visitors to New Zealand in the last 12 months more than 70 percent of them were customers of Ngāi Tahu Tourism.

“That’s an indication of how important the Chinese market is to us; we rate it very highly,” he says.

“We understand that in China, New Zealand is a small, premium destination, so we need to work together to make a difference. Ngāi Tahu Tourism looks to partner with other organisations and is also pleased to support the leadership provided by Tourism New Zealand. They’re doing a strong job for our industry.”

He made special mention of the other finalists in the same award category – Whale Watch Kaikōura and YHA NZ which, he says, are doing fantastic work.

“It is especially satisfying to see our whānau at Whale Watch Kaikōura get this recognition for their long-standing excellence in delivery and their role as leaders in sustainable tourism. They are really making a mark on the Chinese tourism market. ”

Ngāi Tahu Tourism owns and operates some of the most iconic experiences in New Zealand including Shotover Jet, Rainbow Springs, Hollyford Track, Dart River, Hukafalls Jet, Franz Josef Glacier Guides, Glacier Hot Pools and Agrodome.

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