March 19, 2002

Customer relationship management is central to success and there’s a wealth of good advice out there.

It’s all about people

Live via the sauna

Appointments

There is a lot of talk about making New Zealand a knowledge – or technological – economy. Alan Paisey argues we’re there already.

Editor’s choice

Fastest midrange colour laser

New levels of copier/printer performance

Appointment heralds new ‘office convergence’ company

All-in-one e-comm appliance

Jornada gets pocket keyboard

A gremlin got into the works last month. Our cover story on Not for Profit organisations listed Paul Baigent as CEO of the Family Planning Association. He is not. The

recently added this quote to my website (www.netinsites.com): “Put inertia on your side whenever you can – it’s powerful force”. It’s by John Audette from www.adventive.com, and it is so