GOVERNANCE AND MANAGEMENT Flying United – How John Palmer and Ralph Norris co-pilot Air New Zealand
They are much the same age, have banking backgrounds, share the same leisure pursuits, and have similar outlooks on life. It is, therefore, hardly surprising that Air New Zealand’s chairman of the board, John Palmer, and chief executive, Ralph Norris, spoke the same organisational language before they ever met to join forces at New Zealand’s troubled national airline.