The 2nd Annual Customer Experience Excellence summit (22-23 November, Wellington) is your opportunity to attend a cross industry event to hear from senior level CEM professionals about how to deal with the most pressing concerns, including: Understanding your Customer and What They Really Want, Driving Cultural Change to Become More Customer Centric and Embracing the Digitalisation of Customer Service.
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A new online climate impact monitor aims to demystify the action – or inaction – of Aotearoa New Zealand’s top carbon emitters. Climate Action Tracker Aotearoa (CATA) independently analyses company
Aotearoa New Zealand’s historically low levels of corruption have encouraged complacency and a reactive approach to policymaking at top levels of politics and the public service, according to a research
A new report has found that the adoption of generative AI could add a staggering $76 billion per year to New Zealand’s economy by 2038. This represents more than 15%
