The 2nd Annual Customer Experience Excellence summit (22-23 November, Wellington) is your opportunity to attend a cross industry event to hear from senior level CEM professionals about how to deal with the most pressing concerns, including: Understanding your Customer and What They Really Want, Driving Cultural Change to Become More Customer Centric and Embracing the Digitalisation of Customer Service.
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Under pressure, leaders default to their dominant behavioural style. The leaders who know what that is, and what it gives, or costs, the people around them, are the ones who
pAI² – a social impact technology company – has appointed Nicki Raistrick as chief executive, which the company says marks an important step in the group’s next phase of growth
Despite near universal optimism in the rural sector, a panel of New Zealand’s leading food and agri minds say the sector must be intentional about its future path if it’s to successfully navigate the social, economic, environmental and technological forces impacting its operating environment.
