November
9-10 Practical People Skills. Christchurch. NZIM Southern.
9-11″ target=”_blank”>www.shortcourses.ac.nz
9-11 Introduction to Management. Christchurch. NZIM Southern.
10-11″ target=”_blank”>www.nzimnorthern.co.nz
10-11 Managing Gen Y, Gen X and Baby Boomers. NZIM Northern.
10-11″ target=”_blank”>www.iod.org.nz
10-11 Practical Project Management. Invercargill. NZIM Southern.
12″ target=”_blank”>www.nzimnorthern.co.nz
12 Employment Issues Workshop. Invercargill. NZIM Southern.
16-17″ target=”_blank”>www.projectplusgroup.com
16-17 Workplace Assessment.
NZIM Central.
17-19″ target=”_blank”>www.shortcourses.ac.nz
17-19 Introduction to Management. NZIM Northern.
18-19″ target=”_blank”>www.iod.org.nz
18-19 Strategic Thinking. Wellington. Institute of Strategic Leadership.
18-21″ target=”_blank”>www.shortcourses.ac.nz
18-21 Four Quadrant Leadership Stage 2. Dunedin. NZIM Southern.
22-27″ target=”_blank”>www.nzimcentral.co.nz
22-27 Company Directors’ Course. Wellington. Institute of Directors.
23-24″ target=”_blank”>www.nzimcentral.co.nz
23-24 Strategy Implementation. Auckland. University of Auckland Short Courses. www.projectplusgroup.com
24 Managing Multiple Priorities. Wellington. Project Plus.
25″ target=”_blank”>www.nzimcentral.co.nz
25 The 2009 Human Synergistics New Zealand Conference on Culture and Leadership. Wellington. Human Synergistics.
25-26″ target=”_blank”>www.projectplusgroup.com
25-26 Chairing the Board. Christchurch. Institute of Directors.
25-27″ target=”_blank”>www.nzimnorthern.co.nz
25-27 Four Quadrant Leadership with Wilf Jarvis. Christchurch. NZIM Southern.
26″ target=”_blank”>www.projectplusgroup.com
26 Deloitte/Management magazine Top 200 Awards & Dinner. Auckland. Mediaweb.
30-Dec” target=”_blank”>www.hsnz.co.nz
30-Dec 1 Managing People. Auckland. University of Auckland Short Courses.
2-3″ target=”_blank”>www.nzimcentral.co.nz
2-3 Business Skills for New Managers. Auckland. University of Auckland Short Courses. www.shortcourses.ac.nz?
New national study reveals customer aggression is now a workplace reality
Management Editorial Team
September 23, 2026
Shouting, swearing and threats are now common for workers who deal with customers, and 91 percent of workers experienced customer aggression in the past year, according to the ShopCare Customer Aggression Survey, the first national cross-sector study undertaken in New Zealand.
