The 2nd Annual Customer Experience Excellence summit (22-23 November, Wellington) is your opportunity to attend a cross industry event to hear from senior level CEM professionals about how to deal with the most pressing concerns, including: Understanding your Customer and What They Really Want, Driving Cultural Change to Become More Customer Centric and Embracing the Digitalisation of Customer Service.
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The Bay of Plenty has taken out the top spot in ASB’s Regional Economic Scoreboard for the March quarter, as regional economic growth remains uneven but continues to broaden across
When privacy breaches are in the media, it can be embarrassing for businesses. But don’t make the mistake of thinking that’s the extent of it, or that a breach isn’t of the upmost importance for your organisation, writes Privacy Commissioner Michael Webster.
The global economic outlook has deteriorated sharply in recent weeks, according to the latest edition of the World Economic Forum’s Chief Economists’ Outlook.
