November 27, 2001

100th Birthday for course

This March marked the l00th staging of NZIM’s Executive Staff Course, now known as ESCO, The Discovery. From humble beginnings in 1966 when 23 participants from throughout the South Island

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7 rules to rock with

In Rules of the New Millennium, Winston Marsh outlines few guidelines: 1. Be better marketer of what you do, than doer of what you do. 2. Focus on winning bigger

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A board needs to be informed about:

.The external environment; to antici-pate changes in markets, technologies, deregulation, currencies and the like. *Competitive strategies of traditional and non-traditional competitors — joint ventures, industry alliances, industry consolidation and blurring

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A Shot In The Arm

Confidence in the Canterbury economy has faltered recently, but the region remains blessed with a diverse business base, sound infrastructure, and a strong will to pull together for growth.

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Achieving performance excellence

Doug MathesonAs leaders, CEOs and management have to move from managing staff to managing an environment.As leaders, CEOs and management have to move from managing staff to managing an environment.

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Acid test for ethics

In Life’s Pitch: Then you Buy, marketing consultant Don Peppers offers some principles to help you determine whether particular action is ethical or not. Full disclosure is the best policy.

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Acts with the most barbs

(Source: Brooker’s) ? The Companies Act: Directors may be fined up to $10,000 for failure to comply (ss 373, 374). For more serious offences the penalty is up to five

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All I need is the air

Air quality is vital for our lifestyle. If you doubt it, just hold your breath, and see how long you last without good air. Imagine 500 people standing on rooftops

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Appointments

Cindy Mitchener Mitchener was recently appointed chief executive of eVentures, the new firm that provides investment and incubation services — capital, location and facilities — for both new and established

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Appointments

Sarah Trotman Business in the Community, the business mentoring organisation, has appointed Trotman as chief executive. She has background as an independent business consultant and was former general manager of

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Appointments

Lana Hart To celebrate International Women’s Day, the Human Rights Commission has announced the appointment of Hart as Women’s Advocate. ——————————— Keith Woodford Lincoln University has appointed Woodford as its

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Appointments

Gavin Mitchell Mitchell is the new business development manager at WEL Technology part of the Spectrum Resources Group, which develops and markets billing software for large utilities throughout the world.

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Appointments

Trevor Eagle Prominent business-man Eagle is the new chairman of the NZ High Tech Council. The founder and managing director of Eagle Technology, he is also chairman of Aquagas International,

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Appointments

Heather Riley Dynasty Hotel Group has appointed Riley as its new general manager of CityLife Wellington. She will also oversee the opening of the CityLife on Bolton project, complex of

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AUCKLAND RUGBY KICKS INTO CYBERSPACE

Auckland rugby fans can now email their favourite players. The web site, www.aucklandrugby.co.nz is part of technology strategy to respond to expectations of fans, officials and players. “Four years ago

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Australia steams ahead

The Australian economy passed its 100th month of uninterrupted expansion in the December 1999 quarter according to the WestpacTrust Economic Overview. If it continues as expected, it will become the

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Being There

One New Zealand firm believes you can’t beat living in the US as the best way to grow the business.

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Bonuses top increases

Increasingly it seems, salaried staff are getting bonuses, often at the sacrifice of salary increases according to the latest NZ salary survey from Cubiks, formerly PA Consulting’s assessment and development

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Brickbats & Bookmarks

“The time has come,” Nobilangelo said, “to speak what’s on my mind: To give some thanks – and helpful hints – and ask for tests online.”

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Case studY Ñ ROLLEX

Rollex Group wanted somewhere to give information to people about its new product range of ozone generators. These are machines that purify the air and can be used anywhere you

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Catalyst for success

By the year 2011, there will be eight women to every 10 men in the New Zealand workforce. The question is, where will those women be in the organisation? In

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CD CALLING CARD

Imagine carrying your presentation around on CD the size of your calling card. As method of keeping in touch with existing and prospective customers, the tiny CD is breeze. “It’s

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Challenges for outsourcing

Outsourcing is about to become major headache under the Government’s new Employment Relations Bill. Many employers are just beginning to understand the Bill’s serious implications for contracting out, or outsourcing.

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COMPUSERVE, SERIOUSLY?

Last December I waxed wrathfully about ISPs that charge for connect-time, but have response-times that are so variable that a lot of the charge is generated by them.

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Councils compete for cutting edge

Local authorities are pitting themselves against each other in the management stakes with the help of the New Zealand Post management excellence awards. These encourage councils to search for innovative

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Creating innovative organisations

For those wanting to put the theory of innovation into practice, help is at hand. Auckland University of Technology is running seminar called “Developing Innovative Organisations”, to be held at

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Dealing with Difficult People

Roberta Cava Macmillan As the title suggests, this book outlines useful techniques that will help anyone, especially front-line staff, ‘keep cool under fire’ in wide variety of situations – including

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Diversity pays, doesn’t it?

I read with interest Paul Smith’s article about diversity in the workplace. It’s great that the issues are being addressed. However I was unpleasantly surprised by how little progress has

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Do we really want constant change?

Some Internet humour: “You know you work in corporate America in the ’90s if…” “You’ve sat at the same desk for four years and worked for three different companies,” “Your

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Does leadership help the bottom line?

For decades managers have tried to work out the relationship between good leadership and the bottom line. We attempted to find some answers to this question in the New Zealand Leadership Survey, conducted in 1999.

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Don’t kill your growth

The death of growth opportunities is the modern curse of chief executives. Research shows that from 3000 business ideas, just one survives to become a successful product or service.

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Don’t turn the lights off

The great Kiwi OE is part of our national psyche. Unfortunately what was once a rite of passage for our youth is increasingly becoming a brain drain Ñ should we panic?

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E signatures

The US Senate recently approved bill allowing the use of digital signatures in many types of contracts and business transactions done on the Internet. The move will open up the

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e-business helps you…

Improve all aspects of your trading ? Information exchange and product pricing. ? Billing and accounting. ? Inventory management. ? Online ordering. ? Supply chain management. ? Shipping and logistics

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Email caught snapping

Email may be wonderful invention, but it’s mixed blessing according to Walt Disney chairman Michael Eisner. He wrote recently that in the ?hard-paper world’ he’d write down problem in memo,

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Enterprise Certificate in Management Papers

801Employment Relations 802Introduction to Marketing 803Human Resources I: People at Work 805Introduction to Management 806Applied Economics 807Introduction to Financial Services 808Introduction to Accounting 809Human Resources II: Personnel Practice 810Introduction to

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Ethical Leads

When you talk global business scandals and ethics, it’s easy to think of Wall Street and insider trading of the mid ’80s. Since then the subject of ethics has developed

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Ethically speaking

How do you measure up in the ethics stakes? Now’s the time to start thinking about entering the Brookfields Business Ethics Award in this year’s Deloitte/Management Magazine Top 200 Awards.

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Flying Fat

Size discrimination is alive and well in the New Zealand workplace. That’s finding from reader survey conducted by New Zealand Bella magazine which shows 87 percent of nearly 400 female

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FORM OVER FUNCTION

Does anyone remember the last time they saw or used typewriter? In the last few years, typewriters have silently disappeared as they were replaced by computing technology. Those of us

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Freighter travel by we

A fascination with the sea, and penchant for collecting information on shipping companies, led to successful Internet business for Napier man. Former marine engineer Graeme Etheridge runs travel company specialising

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From dot-dash to dot-com

As we head into new century suffixed clearly by dot.com, it’s worth remembering that when we crossed the threshold of the last century the world was linked by the dot-dash

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FULL CIRCLE

A Modern Morality Tale Bob Jones Hazard Press Few are spared in Bob Jones’ latest novel treatment of life’s pecking order. Scientists, academics, conservationists, doctors and the clergy, and of

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Get out of my space

Are boards overstepping their mark in their day to day involvement of a business?Are boards overstepping their mark in their day to day involvement of a business?

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Great Kiwis share their secrets

Innovation and creativity set us apart from the rest of the animal kingdom and successful companies from mediocre ones. Outstanding businesses and organisations are invariably led by visionary individuals brave

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HI TAIL TO e-TAIL

The trouble with the future these days is that it’s always present. Take e-tailing, or just about anything beginning with that ubiquitous lower case letter. We have, the pundits say, e-merged from the gee-whiz stage and graduated: e-tailing can now be capped.

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Hit the firm running

Remember company loyalty? The economic forces that wore it down and gave rise to freelance, consultant workforce are now being felt way down at the entry level. According to ‘first

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How much cover is enough?

The handful of insurance companies (QBE, HIH, American Home Assurance, ACE and GIO) that specialise in litigation insurance can generally provide as much cover as companies want on two primary

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How Risky Is Your Job?

Employment Relations Bill provisions that hold directors liable for failing to, or acquiescing in paying holiday pay or “allowances of real concern”… add to the litany of personal risks in over 30 pieces of legislation.

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How to deal with a boss

Not all bosses are perfect. Like other people, they too can be lazy, incompetent, bullies or arrogant. Coming up with ways of coping with poor performing bosses can tax the resources of the most talented managers. Here are some suggestions:

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How to handle drop-in visitors and save time

An open door policy may well be a noble intention. Total accessibility however can be counter-productive in terms of your valuable time. Unless you’re prepared to control the extent to which unexpected visitors consume your time, your efficiency will suffer. Limiting the time taken up by drop-in visitors demands courtesy, good judgement and tact.

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How to motivate

1. Understand motivation There are only two types of motivation — love motivation or fear motivation. People do what they do either out of love or fear. Many go to

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How to use a business lunch to your advantage

There’s no such thing as a free lunch Ñ or any other meal for that matter, so be prepared to pay in some way. Whether you’re the guest or the host, mealtime meetings are the business of doing business. With today’s hectic schedule and work loads combining meetings and mealtimes can be a productive and enjoyable use of your time. All you need to do is choose the type of meeting that will deliver the out comes you want.

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Images made me

It’s not news that first impressions count. The old saying, you don’t get a second chance to make a first impression, is true but what’s even more frightening is how much it matters.

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